{"id":14,"date":"2012-03-03T18:19:24","date_gmt":"2012-03-03T18:19:24","guid":{"rendered":"http:\/\/mitellus.fr\/?page_id=14"},"modified":"2025-02-22T00:24:35","modified_gmt":"2025-02-22T00:24:35","slug":"education","status":"publish","type":"page","link":"https:\/\/mitellus.fr\/?page_id=14","title":{"rendered":"Education"},"content":{"rendered":"<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_82_2 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title ez-toc-toggle\" style=\"cursor:pointer\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/mitellus.fr\/?page_id=14\/#Clinical_Hypno-psychotherapist\" >Clinical Hypno-psychotherapist<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/mitellus.fr\/?page_id=14\/#Trainings_and_Certifications_at_Verintcom_until_2025\" >Trainings and Certifications at Verint.com until 2025<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/mitellus.fr\/?page_id=14\/#Certifications_validated_in_2020\" >Certifications validated in 2020<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/mitellus.fr\/?page_id=14\/#University_of_Limerick\" >University of Limerick<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/mitellus.fr\/?page_id=14\/#2008_%E2%80%93_2009\" >2008 \u2013 2009<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/mitellus.fr\/?page_id=14\/#MINERVA\" >MINERVA<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/mitellus.fr\/?page_id=14\/#2001_%E2%80%93_2003\" >2001 \u2013 2003<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/mitellus.fr\/?page_id=14\/#Centre_Regional_dEnseignement_Superieur_par_Alternance\" >Centre Regional d&#8217;Enseignement Superieur par Alternance<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/mitellus.fr\/?page_id=14\/#2000_%E2%80%93_2001\" >2000 \u2013 2001<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/mitellus.fr\/?page_id=14\/#Ecole_Nationale_des_Industries_du_Lait_et_des_Viandes\" >Ecole Nationale des Industries du Lait et des Viandes<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/mitellus.fr\/?page_id=14\/#1998_%E2%80%93_2000\" >1998 \u2013 2000<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Clinical_Hypno-psychotherapist\"><\/span>Clinical Hypno-psychotherapist<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>In Progress until June 2025<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Trainings_and_Certifications_at_Verintcom_until_2025\"><\/span>Trainings and Certifications at Verint.com until 2025<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Channel Automation and Knowledge Management 2024 R5, 2024 R6<\/li>\n\n\n\n<li>WFE \u2010 Web Form Designer<\/li>\n\n\n\n<li>WFO License Usage Reports<\/li>\n\n\n\n<li>Platform Bot Exchange Rights<\/li>\n\n\n\n<li>CX Automation <\/li>\n\n\n\n<li>Roadmap and New Offer for Telephony<\/li>\n\n\n\n<li>Selling to SaaS\u2010B Customer Base<\/li>\n\n\n\n<li>Selling to SaaS\u2010U Customer Base <\/li>\n\n\n\n<li>Operations Manager 2023 R4 <\/li>\n\n\n\n<li>Open CCaaS Essentials and Applications <\/li>\n\n\n\n<li>Open CCaaS<\/li>\n\n\n\n<li>Open AI and ChatGPT<\/li>\n\n\n\n<li>WFO 15 Core Installation &amp; Configuration Self\u2010Paced Hands on Lab \ufd3eWFO\u201015\u2010CORE\ufd3f<\/li>\n\n\n\n<li>Increased Recorder Scalability<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Certifications_validated_in_2020\"><\/span>Certifications validated in 2020<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p><strong>Strategic Management<\/strong>&nbsp;&#8211; Copenhagen Business School &#8211; Issued in February 2020<br><strong>Account management &amp; Sales Force Design<\/strong>&nbsp;&#8211; West Virginia University &#8211; Issued in February 2020<br><strong>Storytelling and influencing: Communicate with impact<\/strong>&nbsp;&#8211; Macquarie University &#8211; Issued in March 2020<br><strong>High Performance Collaboration: Leadership, Teamwork, and Negotiation<\/strong>&nbsp;&#8211; Northwestern University &#8211; Issued in March 2020<\/p>\n\n\n\n<p><strong>Agile<\/strong>&nbsp;<strong>Development<\/strong>&nbsp;&#8211;&nbsp;University&nbsp;of Virginia &#8211; September 2020<br>&#8211; Agile Meets Design Thinking<br>&#8211; Hypothesis-Driven Development<br>&#8211; Agile Analytics<br>&#8211; Managing an Agile Team<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"University_of_Limerick\"><\/span>University of Limerick<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"2008_%E2%80%93_2009\"><\/span>2008 \u2013 2009<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>PMP : Project Management Professionnal<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"MINERVA\"><\/span>MINERVA<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"2001_%E2%80%93_2003\"><\/span>2001 \u2013 2003<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>BTS Brevet de Technicien Superieur<\/p>\n\n\n\n<p>MCSE Microsoft Certified Systems Engineer<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Centre_Regional_dEnseignement_Superieur_par_Alternance\"><\/span>Centre Regional d&#8217;Enseignement Superieur par Alternance<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"2000_%E2%80%93_2001\"><\/span>2000 \u2013 2001<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>BTS, Informatique de Gestion (admin Reseau)<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Ecole_Nationale_des_Industries_du_Lait_et_des_Viandes\"><\/span>Ecole Nationale des Industries du Lait et des Viandes<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"1998_%E2%80%93_2000\"><\/span>1998 \u2013 2000<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>BTSA, Technico Commercial<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Clinical Hypno-psychotherapist In Progress until June 2025 Trainings and Certifications at Verint.com until 2025 Certifications validated in 2020 Strategic Management&nbsp;&#8211; Copenhagen Business School &#8211; Issued in February 2020Account management &amp; Sales Force Design&nbsp;&#8211; West Virginia University &#8211; Issued in February 2020Storytelling and influencing: Communicate with impact&nbsp;&#8211; Macquarie University &#8211; Issued in March 2020High Performance Collaboration: [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":2,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-14","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/mitellus.fr\/index.php?rest_route=\/wp\/v2\/pages\/14","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mitellus.fr\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mitellus.fr\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/mitellus.fr\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mitellus.fr\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=14"}],"version-history":[{"count":10,"href":"https:\/\/mitellus.fr\/index.php?rest_route=\/wp\/v2\/pages\/14\/revisions"}],"predecessor-version":[{"id":3408,"href":"https:\/\/mitellus.fr\/index.php?rest_route=\/wp\/v2\/pages\/14\/revisions\/3408"}],"wp:attachment":[{"href":"https:\/\/mitellus.fr\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=14"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}